Are you introducing ticket slots again this year?

Visitor feedback has been unanimous in keeping the slots in order to reduce the queues, ease congestion and manage the flow of traffic into the Mart. 

How many slots will there be?

There will be 5 slots: 10am – 10.30am, 10.30am – 11am, 11am – 11.30am, 11.30am – 12pm, 12pm onwards. 

Can I buy tickets at the event?

Tickets may be available on the door from 12.30pm onwards on both days should capacity allow. To secure your ticket, please book in advance at: tickets.yarndale.co.uk.

Can I get a refund or exchange my ticket or time slot if I can no longer come?

No, we cannot provide any refund or exchange tickets or time slots. Please note, however, that you are still able to access the online content over the show weekend.

Can I swap the day I’m coming?

It is not possible to exchange your ticket for another day.

Can I change my ticket to a different time slot?

No, it is not possible to change your ticket to a different time slot, due to the careful monitoring of ticket numbers over the weekend. 

Will I get a refund if you cancel the event due to COVID-19 restrictions?

If Yarndale is cancelled due to COVID-19, we will be happy to roll over your ticket purchase to Yarndale 2023, or you will be given the option to donate the ticket value in order to help safeguard the future of Yarndale, or receive a full refund. In the event of a cancellation, Yarndale’s liability will be to the customer who made the original purchase and will be limited to the cost of the tickets purchased, excluding the booking fee. In order to claim your refund, please ensure that you apply by the date stipulated on the cancellation information  which will be sent to you by email.

What if I can’t attend Yarndale because I have COVID or someone in my household does?

If you are unable to come, we would be very happy to roll over your ticket purchase to Yarndale 2023 to support the future of Yarndale, or you can access the online content over the show weekend. For more information, please see our Terms and Conditions here

What will you be doing to run a COVID-19 safe event?

After our experience with running a COVID-19 safe event in 2021, we are confident of our safety measures and precautions. Please visit here to learn more.  

Do I have to show proof of vaccination to come?

We won’t be operating a certification or passport model for entry into Yarndale at this stage, however we will follow guidance closer to the event. We really encourage you, where possible, to get vaccinated and take a lateral flow test before you come in order to be kind and help keep our Yarndale community safe.

Will I have to wear a face covering?

We encourage visitors, exhibitors and staff to wear a face covering in any situation which is crowded or while in close proximity to other people. We do however recognise that there are circumstances preventing people from wearing a face covering and staff will not challenge or ask for evidence from visitors who advise that they cannot wear one or who make the personal choice not to.  We hope that all visitors will be respectful of other people’s decisions.

How much are the tickets?

All tickets are £15.00 + £2.50 Booking Fee.

What is included in the cost of the ticket?

The ticket price includes a complimentary brochure on arrival full of inspiration and ideas and including free patterns, free transport from the Rotary Charity Car Park or from Skipton railway station and access to our online content, [email protected]

Is there a Weekend Ticket?

No. We are not offering weekend tickets this year.

Which Exhibitors are joining Yarndale 2022?

This information will be available closer to the event. Applications to be an exhibitor are open from January 2022.

What does the booking fee cover?

The booking fee covers the costs of processing your order and applies to both print at home and e-tickets to cover deploying technology, including the cost of the ticketing software. The booking fee applies per ticket.

Why have I not yet received my tickets?
 
If you set up an account when you purchased your tickets please login here to download them.

 

Why do I have to book in 30 minute slots?

We are operating a system of staggered entry times in order to manage the queues and minimise congestion on entry. Please ensure that you arrive within the 30 minute arrival time window specified on your ticket.

What happens if I arrive later than my “arrival time window”?

If you arrive later than your arrival slot, it may cause additional queues and congestion and you may not be guaranteed entry.

Can I stay as long as I want after entry or do I have to leave after a certain time?

You can stay as long as you wish once you have been admitted to the event. The show closes at 5.30pm on the Saturday and 4.30pm on the Sunday. You can also access our online content at any time during the weekend.

Once I’m in the Mart, can I go out and come back in again?

Yes, you can come in and out. You will be directed to the designated door to ensure minimal congestion at entrances.

Can I buy workshop tickets in advance?

All tickets for our workshops must be purchased in advance. More information about the workshops will be available closer to the event. 

Do my children need a ticket?

Yes. There is free admittance for children under 16 with an accompanying ticket-holding adult. Please select the “Child” option when selecting a time slot when booking your ticket. All children under 16 must be accompanied by a fee paying ticket holder.

What is the Yarndale online offering?

We will be including a virtual element alongside the traditional event again to make Yarndale as inclusive and accessible to everyone as possible. More information will follow.

Can I just access the show online and not come to the physical event?

Yes. If you are unable to come to the physical show, tickets for the online show, [email protected], will be available to buy via our website. More information will follow.

How do I get to Yarndale?

Please click here for more information. 

I am accompanying someone to Yarndale as their carer, do I have to purchase a ticket?

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge. Please select the “Free Carer” option when selecting a time slot when booking your ticket. All carers must be accompanied by a fee paying ticket holder.

Are there toilets in the Mart?

Toilets, including accessible toilets, are situated at either end of the building.

Are dogs allowed?

There are no dogs allowed in the Mart (not even really well behaved ones!) – assistance dogs are the only exception.

Are guide dogs allowed?

Yes, guide dogs are welcome at the show.

Does Skipton Auction Mart have a car park?

There is extremely limited parking at the Mart. We recommend you use the town centre car parks, including the Rotary Charity Car Park on The Bailey, or public transport. More information will follow soon.

Is there disabled parking at Skipton Auction Mart?

An area will be reserved for disabled parking – please ask the stewards to point out this area on arrival.

Entrance to the Mart from this area is wheelchair accessible. Accessible toilets will be available at the Littondale and Wharfedale entrances to the Mart.

Is there an ATM machine at the venue?

No. The closest ATM is in Skipton town centre.

Where is the nearest bank?

The nearest bank is in Skipton town centre.

Will exhibitors take cash and/or credit cards?

The majority of our exhibitors will accept both credit cards and cash. But we are encouraging cashless wherever possible.

Will there be a Yarndale Shop at the event?

Yes, the Yarndale Shop will be open throughout the weekend so that you can make sure you can buy your Yarndale goodies to take home. The shop prefers card payments.

Can I bring a rucksack into the show?

Bag checks will be in operation at this event and to help minimise queues, we advise our visitors to bring the least amount of belongings possible.

Please do not bring large items of luggage since necessary security checks of large bags, rucksacks or suitcases may hinder your progress into the show.

Oxfam will be running their popular bag creche again this year should you wish to leave any heavy or bulky bags.

I have a wheelchair, is there disabled access?

The Mart is wheelchair accessible. On arrival please follow directions to the Wharfedale Entrance.

However, please note the ground is uneven in places including ridged concrete in areas.

All workshops will be held on ground level with level access from the rest of the show.

Is there seating in the show?

Yes, there will be extra seating in the show as well as additional seating in tiers in the Workshop Theatre.

Can I bring my own food and drink?

Yes, we advise you to bring your own picnic to minimise queues in the café. There will be plenty of seating available.